Information collected through this website
If you make an enquiry, the information you provide may include your name, contact details, session and contact preferences, how you heard about Liz, and an optional brief message. Please do not use the form to send detailed medical information, therapy notes or other highly sensitive information.
Why the information is used
Enquiry information is used to respond to you, discuss the service you are looking for and, where appropriate, take steps towards arranging counselling or supervision.
If you choose to say how you heard about Liz, that answer helps assess which directories and other sources bring enquiries. It is optional and is not used to add you to a marketing mailing list.
Ordinary contact information is processed where necessary to respond to an enquiry and in Liz’s legitimate interests in operating her practice. If information concerning health is supplied, it will only be processed where an additional condition for special-category information applies, normally in connection with providing counselling or health and social care.
Who receives it
Enquiries are received by Liz and are not sold or used for marketing. This website is hosted through OpenAI Sites on Cloudflare infrastructure. When the enquiry form is enabled, Resend processes the message to deliver it to Liz’s Microsoft Hotmail inbox. These providers process information to operate, deliver and secure their services. No automatic acknowledgement email is sent to you.
Resend sends these emails from its Ireland region and stores message content, delivery logs and account records in the United States. Its sending-region setting does not keep this information in the UK or Ireland. See Resend’s data protection information for its international transfer arrangements.
Retention and security
Enquiries that do not lead to work are kept only as long as reasonably necessary to respond and deal with follow-up questions. Information connected with ongoing counselling is handled under the practice’s separate record-keeping and retention arrangements. Reasonable technical and organisational measures are used to protect information.
The website does not keep an enquiry database. This does not mean that no copies exist: messages are held in Liz’s inbox and may be retained by the email-delivery provider. Resend currently lists 30-day data retention on its standard plans.
Temporary hashed identifiers and counters are used to limit repeated form submissions. They expire after 15 minutes and are not used for advertising.
Your rights
Depending on the circumstances, you may have rights to ask for access, correction, deletion, restriction or objection, and to complain to the Information Commissioner’s Office.
Contact
To ask a privacy question, call Liz on 07792 837475, email lizwillis45@hotmail.com or use the contact page.
Last updated: September 2026